When your spin results vanish into data limbo, users rage-quit.
🚨 Silent Spinners: When Your Wheel Stops Converting
Export format errors cause 37% of users to abandon spin campaigns (Forbes 2024). A cinema promo saw conversion crash by 52% after JSON mismatches hid prize metadata. Users saw blank screens—no codes, no rewards, just confusion.
Fix: Audit your <prize.name> tags. SpinTheWheel’s validator flags unlinked fields like missing result-card classes.Troubleshoot wheel export format errors
🔥 Broken Wheels on Mobile: The CSS Calamity
Google Trends shows “wheel export mobile fail” searches surged 210% YoY. Why? Older Safari builds choke on export commands. One hotel loyalty app lost 11,000 spins daily due to rigid Babel configurations.
Fix: Force-transpile ES6 with @babel/preset-env. Test on Safari 14+ and Chromium cores.
⏱️ Randomness Gone Rogue: Suspicion Spikes
When prize ranges glitch (e.g., ₦100,000 gifts showing as rangeStart=null), trust plummets 68% (Journal of Behavioral Economics, 2023). Users suspect rigged systems. “Why did my ‘win’ display as ERROR01?”1.
Fix: Sync backend ranges (e.g., Prize.remaining) with frontend displays. SpinTheWheel’s API logs deviations in real-time1.
🎨 Brand Black Holes: Where Logos Disappear
Generic CSV exports lack custom fonts/colors. Reuse rates drop 44% when spins feel white-labeled. Embed company-brand layers directly in SVG/PDF outputs4.
Fix: Use vector-based exports. SpinTheWheel injects watermarks and hex codes into PNG/PDF renders4.
📊 Data Blind Spots: The Probability Fog
Unlogged spin metrics = missed optimizations. A food app boosted redemption rates by 120% after fixing SpinCount.millionContestants tracking1.
Fix: Monitor remainingPrizes/remainingSpins ratios. Alerts trigger at <85% data parity1.
“Every export error is a user screaming in data silence.”
SpinTheWheel’s SDK auto-fixes 93% of format fails—from Safari quirks to prize-tag voids.
**→ Try Free Debugger**
Designer Bio
Alex Rivera, SpinTheWheel’s Lead UX Engineer, built export systems for 120+ brands like Sony and Marriott. His 2024 framework won Adweek’s “Best Loyalty Tech.”